Schedule deletion not available after purchase

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This topic contains 17 replies, has 2 voices, and was last updated by  Sudar 1 year, 7 months ago.

  • Author
    Posts
  • #4778

    Steven Van Over
    Participant
    Post count: 12

    Purchased “Scheduler for Deleting Posts by Category” add on. Downloaded and activated the add-on plug in. Added my license key I received in the email. Verified the license is showing in wordpress. Used both chrome and MSIE browsers.

    Function not available to me from the list of add ons it gives me option to buy. Same from schedule screen.

    FYI2 – is the ability to delete only a certain # an addon? That option is greyed out as well.

  • #4780

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    I think there is some JavaScript error that is caused by some other plugin that is preventing the addons JavaScript from executing.

    Please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome. Also please post your system info. You can get it from Bulk WP -> System Info.

  • #4781

    Steven Van Over
    Participant
    Post count: 12

    Requested System Info

    ### Begin System Info ###

    Multisite: Yes

    SITE_URL: http://directory.sportstalkline.com
    HOME_URL: http://directory.sportstalkline.com
    Browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36

    Permalink Structure: /%category%/%post_id%/%postname%/
    Active Theme: HeatMap AdAptive Child 1.5.3
    Registered Post types: post, page, attachment, revision, nav_menu_item, condition_group, sidebar
    post publish=239558, future=0, draft=0, pending=0, private=0, trash=16, auto-draft=0, inherit=0, negated=0,
    page publish=1, future=0, draft=0, pending=0, private=1, trash=0, auto-draft=0, inherit=0, negated=0,
    attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=165684, negated=0,
    revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=17, negated=0,
    nav_menu_item publish=104, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
    condition_group publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
    sidebar publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,

    Bulk Delete Version: 5.5.2
    WordPress Version: 4.3.1
    PHP Version: 5.3.28
    MySQL Version: 5.5.45
    Web Server Info: Apache

    WordPress Memory Limit: 64M
    WordPress Max Limit: 256M
    PHP Memory Limit: 128M

    SAVEQUERIES: Not set
    WP_DEBUG: Disabled
    WP_SCRIPT_DEBUG: Not set

    GMT Offset: -7

    DISABLE_WP_CRON: Not set
    WP_CRON_LOCK_TIMEOUT: 60
    EMPTY_TRASH_DAYS: 30

    PHP Safe Mode: No
    PHP Upload Max Size: 128M
    PHP Post Max Size: 8M
    PHP Upload Max Filesize: 128M
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    WP Table Prefix: Length: 6

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: On (Off)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server has SUHOSIN installed.

    ACTIVE PLUGINS:

    AdRotate Professional: 3.16.1
    AutoBlogged: 2.9.1
    Bulk Delete: 5.5.2
    Bulk Delete – Scheduler for Deleting Posts by Category Addon: 0.6
    Category Sticky Post: 2.8.0
    GARD Pro: 2.4.7
    Google Analytics +: 3.1.5.1
    HeatMap AdAptive Pro Plugin: 1.1.6
    Maintenance Mode: 5.4
    Nav Menu Roles: 1.7.1
    Parent Category Toggler: 1.3.2

    NETWORK ACTIVE PLUGINS:

    Botnet Attack Blocker :1.9.1
    BruteProtect :2.5
    Content Aware Sidebars :3.0
    DM Confirm Email :1.4
    Google Analytics + :3.1.5.1
    Join My Multisite :1.7.8
    Multisite Enhancements :1.2.1
    Social Login :5.0
    P3 (Plugin Performance Profiler) :1.5.3.9
    Restrict Widgets :1.2.9
    Revision Control :2.3.1
    Simple Local Avatars :2.0
    Sitemap :4.3
    Ultimate Branding :1.8.2
    User Activation Keys :3.5.2
    User Synchronization :1.1.4
    WordPress MU Domain Mapping :0.5.5.1
    WP Smush Pro :2.0.6.5
    WP Super Cache :1.4.6
    WPMU DEV Dashboard :3.5.3
    WPMU DEV Videos :1.5.1
    ### End System Info ###

  • #4782

    Sudar
    Keymaster
    Post count: 360

    As I requested in the previous reply, please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome.

  • #4783

    Steven Van Over
    Participant
    Post count: 12

    Thank you for the quick reply! 

    I have posted the system info as requested however …FYI – there is no “Bulk Delete Admin Page” identified. I do have

    Bulk WP
    Posts
    Pages
    Users
    Meta
    Misc
    Jobs
    License
    System Info

  • #4784

    Steven Van Over
    Participant
    Post count: 12

    Noticed you were/are an original developer of the product. Damn cool. Love the layout and functionality. Props

  • #4785

    Steven Van Over
    Participant
    Post count: 12

    FYI – deactivated all locally activated plugins except bulk delete. Not able to deactivate network wide plugins until later tonight. Here is new system info:

    ### Begin System Info ###

    Multisite: Yes

    SITE_URL: http://directory.sportstalkline.com
    HOME_URL: http://directory.sportstalkline.com
    Browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36

    Permalink Structure: /%category%/%post_id%/%postname%/
    Active Theme: HeatMap AdAptive Child 1.5.3
    Registered Post types: post, page, attachment, revision, nav_menu_item, condition_group, sidebar
    post publish=238166, future=0, draft=0, pending=0, private=0, trash=16, auto-draft=0, inherit=0, negated=0,
    page publish=1, future=0, draft=0, pending=0, private=1, trash=0, auto-draft=0, inherit=0, negated=0,
    attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=165684, negated=0,
    revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=17, negated=0,
    nav_menu_item publish=104, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
    condition_group publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
    sidebar publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,

    Bulk Delete Version: 5.5.2
    WordPress Version: 4.3.1
    PHP Version: 5.3.28
    MySQL Version: 5.5.45
    Web Server Info: Apache

    WordPress Memory Limit: 64M
    WordPress Max Limit: 256M
    PHP Memory Limit: 128M

    SAVEQUERIES: Not set
    WP_DEBUG: Disabled
    WP_SCRIPT_DEBUG: Not set

    GMT Offset: -7

    DISABLE_WP_CRON: Not set
    WP_CRON_LOCK_TIMEOUT: 60
    EMPTY_TRASH_DAYS: 30

    PHP Safe Mode: No
    PHP Upload Max Size: 128M
    PHP Post Max Size: 8M
    PHP Upload Max Filesize: 128M
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    WP Table Prefix: Length: 6

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: On (Off)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server has SUHOSIN installed.

    ACTIVE PLUGINS:

    Bulk Delete: 5.5.2
    Bulk Delete – Scheduler for Deleting Posts by Category Addon: 0.6
    Google Analytics +: 3.1.5.1

    NETWORK ACTIVE PLUGINS:

    Botnet Attack Blocker :1.9.1
    BruteProtect :2.5
    Content Aware Sidebars :3.0
    DM Confirm Email :1.4
    Google Analytics + :3.1.5.1
    Join My Multisite :1.7.8
    Multisite Enhancements :1.2.1
    Social Login :5.0
    P3 (Plugin Performance Profiler) :1.5.3.9
    Restrict Widgets :1.2.9
    Revision Control :2.3.1
    Simple Local Avatars :2.0
    Sitemap :4.3
    Ultimate Branding :1.8.2
    User Activation Keys :3.5.2
    User Synchronization :1.1.4
    WordPress MU Domain Mapping :0.5.5.1
    WP Smush Pro :2.0.6.5
    WP Super Cache :1.4.6
    WPMU DEV Dashboard :3.5.3
    WPMU DEV Videos :1.5.1
    ### End System Info ###

  • #4786

    Steven Van Over
    Participant
    Post count: 12

    Still unable to figure out how to fulfill your request

    there is no “Bulk Delete Admin Page” I can identify by name or label. I do have links to:

    Bulk WP
    Posts
    Pages
    Users
    Meta
    Misc
    Jobs
    License
    System Info

  • #4787

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    I have posted the system info as requested however …FYI – there is no “Bulk Delete Admin Page” identified. I do have

    My apologies. I meant any Bulk Delete page that is displayed in WordPress admin. Since you are having issue with deleting posts, please post the screenshot of the Bulk WP -> Delete Posts page, with Google Console open. That way I would be able to find out if there are any JavaScript errors that are caused by other plugins.

    Noticed you were/are an original developer of the product. Damn cool. Love the layout and functionality. Props

    Yes, I am and I am very glad that you like the plugin. Thanks 🙂

  • #4788

    Steven Van Over
    Participant
    Post count: 12

    Bulk Delete page … on the categories section. No visible “errors” that I could detect.

    Attachments:
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  • #4800

    Steven Van Over
    Participant
    Post count: 12
    This reply has been marked as private.
  • #4805

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    Thanks for the screenshots. I need the screenshot of the JavaScript console to see if there are any JavaScript errors.

    To view the JavaScript errors, we have to open up JavaScript console. In Google chrome we can do it by going to the menu view -> Developer -> JavaScript Console.

    Alternatively you can also share the username and password for your WordPress site and I can check it myself.

  • #4806

    Steven Van Over
    Participant
    Post count: 12
    This reply has been marked as private.
  • #4808

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    Thanks for giving me access to your server. I found the reason why the addon is not working properly in your server.

    There are different modules in my plugin and one of the module displays all the tags in your site. You have around 40,000 tags in your site and when Bulk Delete tries to display all the tags the server times out and the page is not fully loaded. Since the page is not fully loaded, the JavaScript that enables the addon is not able to load.

    Just give me a day and I will modify my plugin so that it doesn’t load all the tags when that module is not enabled. This should fix the issue that you are currently facing.

  • #4809

    Steven Van Over
    Participant
    Post count: 12

    Thanks so much for taking the time. I had a setting wrong on a plugin that blew up the tags. There is only supposed to be approx. 45. That is my next project anyhow. 

    Look forward to the update. Thanks again!

  • #4816

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    I just found that you have already deleted the unwanted tags and reduced the count to just around 40.

    This has fixed the issue that you were facing earlier and all the components of Bulk Delete are loading properly now.

    Please try it again and let me know if you face any other issues.

  • #4837

    Sudar
    Keymaster
    Post count: 360

    Hello Steven,

    Just wanted to check to see if you need any other assistance on this.

  • #4892

    Sudar
    Keymaster
    Post count: 360

    Marking this thread as resolved. Feel free to post again if you still have any more questions.

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