Home › Forums › Billing › Paid to renew an addon licence, but new expiry date not showing › Reply To: Paid to renew an addon licence, but new expiry date not showing
May 25, 2018 at 23:04
#15280
Hello Shaun,
I just checked our records and can confirm that your new expiry date is May 26, 2019.
You are seeing the old expiry date because we cache license information in your site till it is expired so that we don’t have to verify it at every request.
Once the next license request is made, the date will automatically refresh.
Please do reach out to us if that doesn’t happen.