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October 28, 2015 at 19:57
#4805
Hello Steven,
Thanks for the screenshots. I need the screenshot of the JavaScript console to see if there are any JavaScript errors.
To view the JavaScript errors, we have to open up JavaScript console. In Google chrome we can do it by going to the menu view -> Developer -> JavaScript Console.
Alternatively you can also share the username and password for your WordPress site and I can check it myself.