Topic: Schedule deletion not available after purchase

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Tagged: add on not working

This topic contains 17 replies, has 2 voices, and was last updated by Sudar 8 years, 5 months ago.

Author

Posts
October 27, 2015 at 23:14 #4778

Steven Van Over
Participant

Purchased “Scheduler for Deleting Posts by Category” add on. Downloaded and activated the add-on plug in. Added my license key I received in the email. Verified the license is showing in wordpress. Used both chrome and MSIE browsers.

Function not available to me from the list of add ons it gives me option to buy. Same from schedule screen.

FYI2 – is the ability to delete only a certain # an addon? That option is greyed out as well.
October 27, 2015 at 23:30 #4780

Sudar
Keymaster

Hello Steven,

I think there is some JavaScript error that is caused by some other plugin that is preventing the addons JavaScript from executing.

Please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome. Also please post your system info. You can get it from Bulk WP -> System Info.
October 27, 2015 at 23:38 #4781

Steven Van Over
Participant

Requested System Info

### Begin System Info ###

Multisite: Yes

SITE_URL: http://directory.sportstalkline.com
HOME_URL: http://directory.sportstalkline.com
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36

Permalink Structure: /%category%/%post_id%/%postname%/
Active Theme: HeatMap AdAptive Child 1.5.3
Registered Post types: post, page, attachment, revision, nav_menu_item, condition_group, sidebar
post publish=239558, future=0, draft=0, pending=0, private=0, trash=16, auto-draft=0, inherit=0, negated=0,
page publish=1, future=0, draft=0, pending=0, private=1, trash=0, auto-draft=0, inherit=0, negated=0,
attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=165684, negated=0,
revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=17, negated=0,
nav_menu_item publish=104, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
condition_group publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
sidebar publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,

Bulk Delete Version: 5.5.2
WordPress Version: 4.3.1
PHP Version: 5.3.28
MySQL Version: 5.5.45
Web Server Info: Apache

WordPress Memory Limit: 64M
WordPress Max Limit: 256M
PHP Memory Limit: 128M

SAVEQUERIES: Not set
WP_DEBUG: Disabled
WP_SCRIPT_DEBUG: Not set

GMT Offset: -7

DISABLE_WP_CRON: Not set
WP_CRON_LOCK_TIMEOUT: 60
EMPTY_TRASH_DAYS: 30

PHP Safe Mode: No
PHP Upload Max Size: 128M
PHP Post Max Size: 8M
PHP Upload Max Filesize: 128M
PHP Time Limit: 0
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

WP Table Prefix: Length: 6

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (Off)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server has SUHOSIN installed.

ACTIVE PLUGINS:

AdRotate Professional: 3.16.1
AutoBlogged: 2.9.1
Bulk Delete: 5.5.2
Bulk Delete – Scheduler for Deleting Posts by Category Addon: 0.6
Category Sticky Post: 2.8.0
GARD Pro: 2.4.7
Google Analytics +: 3.1.5.1
HeatMap AdAptive Pro Plugin: 1.1.6
Maintenance Mode: 5.4
Nav Menu Roles: 1.7.1
Parent Category Toggler: 1.3.2

NETWORK ACTIVE PLUGINS:

Botnet Attack Blocker :1.9.1
BruteProtect :2.5
Content Aware Sidebars :3.0
DM Confirm Email :1.4
Google Analytics + :3.1.5.1
Join My Multisite :1.7.8
Multisite Enhancements :1.2.1
Social Login :5.0
P3 (Plugin Performance Profiler) :1.5.3.9
Restrict Widgets :1.2.9
Revision Control :2.3.1
Simple Local Avatars :2.0
Sitemap :4.3
Ultimate Branding :1.8.2
User Activation Keys :3.5.2
User Synchronization :1.1.4
WordPress MU Domain Mapping :0.5.5.1
WP Smush Pro :2.0.6.5
WP Super Cache :1.4.6
WPMU DEV Dashboard :3.5.3
WPMU DEV Videos :1.5.1
### End System Info ###
October 27, 2015 at 23:44 #4782

Sudar
Keymaster

As I requested in the previous reply, please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome.
October 27, 2015 at 23:53 #4783

Steven Van Over
Participant

Thank you for the quick reply! 

I have posted the system info as requested however …FYI – there is no “Bulk Delete Admin Page” identified. I do have

Bulk WP
Posts
Pages
Users
Meta
Misc
Jobs
License
System Info
October 27, 2015 at 23:57 #4784

Steven Van Over
Participant

Noticed you were/are an original developer of the product. Damn cool. Love the layout and functionality. Props
October 28, 2015 at 00:50 #4785

Steven Van Over
Participant

FYI – deactivated all locally activated plugins except bulk delete. Not able to deactivate network wide plugins until later tonight. Here is new system info:

### Begin System Info ###

Multisite: Yes

SITE_URL: http://directory.sportstalkline.com
HOME_URL: http://directory.sportstalkline.com
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.71 Safari/537.36

Permalink Structure: /%category%/%post_id%/%postname%/
Active Theme: HeatMap AdAptive Child 1.5.3
Registered Post types: post, page, attachment, revision, nav_menu_item, condition_group, sidebar
post publish=238166, future=0, draft=0, pending=0, private=0, trash=16, auto-draft=0, inherit=0, negated=0,
page publish=1, future=0, draft=0, pending=0, private=1, trash=0, auto-draft=0, inherit=0, negated=0,
attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=165684, negated=0,
revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=17, negated=0,
nav_menu_item publish=104, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
condition_group publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,
sidebar publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, negated=0,

Bulk Delete Version: 5.5.2
WordPress Version: 4.3.1
PHP Version: 5.3.28
MySQL Version: 5.5.45
Web Server Info: Apache

WordPress Memory Limit: 64M
WordPress Max Limit: 256M
PHP Memory Limit: 128M

SAVEQUERIES: Not set
WP_DEBUG: Disabled
WP_SCRIPT_DEBUG: Not set

GMT Offset: -7

DISABLE_WP_CRON: Not set
WP_CRON_LOCK_TIMEOUT: 60
EMPTY_TRASH_DAYS: 30

PHP Safe Mode: No
PHP Upload Max Size: 128M
PHP Post Max Size: 8M
PHP Upload Max Filesize: 128M
PHP Time Limit: 0
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

WP Table Prefix: Length: 6

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (Off)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server has SUHOSIN installed.

ACTIVE PLUGINS:

Bulk Delete: 5.5.2
Bulk Delete – Scheduler for Deleting Posts by Category Addon: 0.6
Google Analytics +: 3.1.5.1

NETWORK ACTIVE PLUGINS:

Botnet Attack Blocker :1.9.1
BruteProtect :2.5
Content Aware Sidebars :3.0
DM Confirm Email :1.4
Google Analytics + :3.1.5.1
Join My Multisite :1.7.8
Multisite Enhancements :1.2.1
Social Login :5.0
P3 (Plugin Performance Profiler) :1.5.3.9
Restrict Widgets :1.2.9
Revision Control :2.3.1
Simple Local Avatars :2.0
Sitemap :4.3
Ultimate Branding :1.8.2
User Activation Keys :3.5.2
User Synchronization :1.1.4
WordPress MU Domain Mapping :0.5.5.1
WP Smush Pro :2.0.6.5
WP Super Cache :1.4.6
WPMU DEV Dashboard :3.5.3
WPMU DEV Videos :1.5.1
### End System Info ###
October 28, 2015 at 02:59 #4786

Steven Van Over
Participant

Still unable to figure out how to fulfill your request

there is no “Bulk Delete Admin Page” I can identify by name or label. I do have links to:

Bulk WP
Posts
Pages
Users
Meta
Misc
Jobs
License
System Info
October 28, 2015 at 08:33 #4787

Sudar
Keymaster

Hello Steven,

I have posted the system info as requested however …FYI – there is no “Bulk Delete Admin Page” identified. I do have

My apologies. I meant any Bulk Delete page that is displayed in WordPress admin. Since you are having issue with deleting posts, please post the screenshot of the Bulk WP -> Delete Posts page, with Google Console open. That way I would be able to find out if there are any JavaScript errors that are caused by other plugins.

Noticed you were/are an original developer of the product. Damn cool. Love the layout and functionality. Props

Yes, I am and I am very glad that you like the plugin. Thanks 🙂
October 28, 2015 at 17:32 #4788

Steven Van Over
Participant

Bulk Delete page … on the categories section. No visible “errors” that I could detect.

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October 28, 2015 at 17:45 #4800

Steven Van Over
Participant

This reply has been marked as private.
October 28, 2015 at 19:57 #4805

Sudar
Keymaster

Hello Steven,

Thanks for the screenshots. I need the screenshot of the JavaScript console to see if there are any JavaScript errors.

To view the JavaScript errors, we have to open up JavaScript console. In Google chrome we can do it by going to the menu view -> Developer -> JavaScript Console.

Alternatively you can also share the username and password for your WordPress site and I can check it myself.
October 28, 2015 at 20:33 #4806

Steven Van Over
Participant

This reply has been marked as private.
October 28, 2015 at 21:38 #4808

Sudar
Keymaster

Hello Steven,

Thanks for giving me access to your server. I found the reason why the addon is not working properly in your server.

There are different modules in my plugin and one of the module displays all the tags in your site. You have around 40,000 tags in your site and when Bulk Delete tries to display all the tags the server times out and the page is not fully loaded. Since the page is not fully loaded, the JavaScript that enables the addon is not able to load.

Just give me a day and I will modify my plugin so that it doesn’t load all the tags when that module is not enabled. This should fix the issue that you are currently facing.
October 28, 2015 at 22:26 #4809

Steven Van Over
Participant

Thanks so much for taking the time. I had a setting wrong on a plugin that blew up the tags. There is only supposed to be approx. 45. That is my next project anyhow. 

Look forward to the update. Thanks again!
October 29, 2015 at 08:13 #4816

Sudar
Keymaster

Hello Steven,

I just found that you have already deleted the unwanted tags and reduced the count to just around 40.

This has fixed the issue that you were facing earlier and all the components of Bulk Delete are loading properly now.

Please try it again and let me know if you face any other issues.
October 31, 2015 at 20:10 #4837

Sudar
Keymaster

Hello Steven,

Just wanted to check to see if you need any other assistance on this.
November 8, 2015 at 20:03 #4892

Sudar
Keymaster

Marking this thread as resolved. Feel free to post again if you still have any more questions.
Author

Posts

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Schedule deletion not available after purchase

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