Fetch app giving you trouble? You’re opening it, but it’s not loading. Or maybe your points aren’t showing up like they should. Don’t panic! There are simple, quick fixes that can get your Fetch app working again. Let’s break it down step-by-step — in plain, easy language.
TL;DR
If your Fetch app isn’t working, try restarting it, checking for updates, clearing the cache, or logging out and in again. Most problems can be fixed this way. If all else fails, reinstall the app or contact support. Don’t worry — we’ve got you covered!
First Things First: Is It Just You?
Before diving into fixes, check if the whole app is down. Sometimes, it’s a system-wide issue.
- Visit a site like Downdetector.
- Search “Fetch Rewards.”
- See if others are reporting issues.
If there’s a spike in reports, it’s not you. Just wait it out until Fetch fixes it.
Common Fixes That Actually Work
1. Force Close the App
Sometimes the app just needs a fresh start.
- On iPhone: Swipe up and pause, then swipe Fetch away.
- On Android: Open recent apps and swipe Fetch away.
- Reopen Fetch. See if things work now.
2. Check Your Internet
No internet, no Fetch points. It’s that simple.
- Toggle Wi-Fi off and on.
- Try switching to mobile data.
- Open another app or website to make sure your connection works.
If nothing loads, your connection might be the real issue.
3. Update the App
Old apps = bad behavior. Make sure you have the latest version of Fetch.
Go to:
- Apple App Store (iPhone)
- Google Play Store (Android)
Search “Fetch Rewards” and tap Update if it’s available.
4. Clear Cache (Android users especially!)
Your app stores tiny files to make things faster. Sometimes they get messy.
To clear cache:
- Go to Settings.
- Select Apps or Application Manager.
- Find and tap “Fetch.”
- Choose “Storage” then tap “Clear Cache.”
Don’t worry — this won’t delete your account.
5. Restart Your Phone
Yes, really. A simple restart can shake out minor bugs.
- Press and hold the power button.
- Tap “Restart” or “Reboot.”
After your phone wakes back up, try Fetch again.
6. Log Out and Log Back In
Sometimes sessions time out. Logging out and in resets the system.
- Go to the profile section in your Fetch app.
- Tap “Log Out.”
- Wait a moment, then log back in.
Ta-da! Things might be working again.
7. Uninstall and Reinstall the App
If you’ve tried everything and it’s still broken… it’s time for a clean slate.
- Delete the app from your phone.
- Go to the App Store or Play Store.
- Search “Fetch” and reinstall it.
- Log back in with your email and password.
This clears out bugs and installs the latest version fresh.
8. Make Sure You Have Enough Storage
Apps can get cranky if your phone is too full.
- Go to Settings > Storage.
- If you’re near capacity, try deleting old photos or apps you don’t use.
Then relaunch Fetch and see how it performs.
Special Case: Camera Not Working for Scanning Receipts?
If Fetch can’t access your camera, you won’t be able to scan receipts. Here’s what to do:
Check Camera Permissions
- Go to Settings on your phone.
- Find “Apps” or “Permissions.”
- Tap “Fetch.”
- Make sure “Camera” is turned ON.
If it’s already on, turn it off, then on again. Magic, right?
Bonus Tips: Smooth Fetch Experience
Wanna avoid problems in the future? Try these:
- Keep your app and phone updated.
- Don’t use battery saver while using Fetch — it can block activity.
- Scan your receipts as soon as you get them. Waiting too long = expired points.
- Only use one Fetch account per person. Multiple accounts can cause trouble.
Still Not Working?
Fetch has a friendly support team. Reach out to them!
- Open the app, hit the Help or Support section.
- You can also visit help.fetch.com.
Describe the problem clearly and mention your phone type (Android/iPhone) and version.
Let’s Wrap This Up
Fetch Rewards is awesome when it works — and pretty annoying when it doesn’t. But luckily, most issues are easy to fix. From checking your connection to reinstalling the app, these fixes can get your points flowing again.
Try these steps one at a time. Chances are, your problem will be gone before you hit step 8.
Now go out there and scan those receipts like a rewards ninja!