[SudarKeymaster]

Hello Andrew,

Marking this thread as resolved because of inactivity. Feel free to post again if you still have any more questions.

[SudarKeymaster]

I just got the confirmation from Paypal that the refund has got credited into your account. Kindly confirm it.

Also as I have been asking all along, can you kindly tell me what is different in your setup which makes it difficult for you to use the addon?

[SudarKeymaster]

Hello Shafiq,

We have processed the refund from our side. It should hit your paypal account in a day or two.

Meanwhile can you let us know what is different in your setup which makes it difficult for you to use our addon?

[SudarKeymaster]

Hello Shafiq,

Thanks for closing the paypal dispute case.

Looks like you forgot to de-activate the license before disabling the plugin and that’s the reason why the license is still showing as active. I will see if we can de-activate it from here.

I have sent instructions to process your refund through paypal.

Meanwhile can you let us know what is different in your setup which makes it difficult for you to use our addon?

[SudarKeymaster]

Hello Shafiq,

The license key is still active. Kindly disable it so that we can process the refund. Also close the dispute with paypal that was opened wrongly.

But Due to our website WordPress environment setup is different for this reason auto post deletes scheduler is not working on our website. We try lots of way but we did not get success to workable this plugin on our WordPress environment.

Can you also let us know what is different in your setup and what is the exact issue that you are facing with the addon?

May be we will be able to give you a solution to your problem.

[SudarKeymaster]

Thanks for sharing details about your site.

WP Cron is disabled in your site and that is the reason why the scheduled jobs are not running.

Is there any specific reason why DISABLE_WP_CRON is disabled in your wp-config.php file? If no, then remove that line from your wp-config.php file and it should work again.

You can read about this setting here https://codex.wordpress.org/Editing_wp-config.php#Disable_Cron_and_Cron_Timeout

[SudarKeymaster]

Hello Shafiq,

Please give me the following details for debugging this issue.

– Your System info. You can get it from Bulk WP -> System Info page
– The screenshot of the page before you scheduled the deletion.

[SudarKeymaster]

Sure no problem i trust you

Nice to know that I able to earn your trust.

“Scheduler for Deleting Posts by Taxonomy – Single Site”

The cost of this addon is $15. Today’s exchange rate is Rs 66.90 per $1 so it comes to around Rs. 1000. If you had made the payment through paypal I have to anyway pay around Rs. 50 as fees to paypal. So I instead I will give you that discount. So make me a payment for Rs. 950.

I have sent my bank details through email. I will send you the discount code that you can use to make the purchase in the store once you have made the payment.

Thanks for the understanding.

[SudarKeymaster]

Yeah I suspected that.

Can you please enable paypal for india as well?? It would be more convenient if we can proceed through paypal

It would be convenient for me as well but Paypal doesn’t allow an Indian merchant to sell to Indian customers.

Let me know the addons and the license type you want to buy and I will let you know how much you have to pay to me in Indian rupees and will give you my ICICI account details to which you can make a bank transfer. Once the bank transfer is done, I will give you a discount code that you can use to get the addons that you want from my store without making any payment.

I know this is inconvenient, but there is no other way for an Indian merchant to sell to Indian customers 🙁

[SudarKeymaster]

Hello Tapmeet,

Are you trying to buy it using an Indian Paypal account? If yes, then paypal doesn’t work and we may have to do it through bank transfer.

I can give you the account details once you confirm that it is an Indian paypal account.

[SudarKeymaster]

Hello Claude,

I have added it to my todo list. You can track the progress here https://github.com/sudar/bulk-delete/issues/117

If you want it right away, we can also do it as a custom work for you.

[SudarKeymaster]

Glad to know that your issue is resolved.

Feel free to contact us again if you still face any issues.

[SudarKeymaster]

Hello Andrew,

Not a problem at all. If you want I can swap the addon in the order.

Let me know if you want me to do that or go ahead and do the refund.

[SudarKeymaster]

Hello Steven,

Looks like there is some JavaScript error caused by another plugin in your WordPress admin page.

Please provide me the following details so that I can help you to debug it.

1) Your System Information. You can find it under Bulk WP -> System Info.
2) Screenshot with JavaScript console open in Chrome. You can open up JavaScript console by going to view -> Developer -> JavaScript console in Google Chrome.

[SudarKeymaster]

Hello Karen,

When a post is deleted (I’d be using the filtering to delete posts older than a certain date) does that also delete the images that are in that post?

Right now it doesn’t delete images in a post when that post is deleted.

If not which add on would I need? I see addons for deleting attachments but I only want the images deleted if the post has been deleted.

I am currently working on an addon to do this. It is not available yet, but I can give a beta version to you for testing.

Also if I wanted to schedule this would I only need the addon Scheduler for Deleting Posts by Status?

Yes you would need an addon to scheduled the deletion.

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