Sudar

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Viewing 15 posts - 181 through 195 (of 375 total)
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  • November 8, 2015 at 20:16 in reply to: Bulk Delete Users – Don't Know How to Update System Info #4895

    Sudar
    Keymaster

    Marking this thread as resolved. Feel free to post again if you still have any more questions.

  • November 8, 2015 at 20:14 in reply to: Cant see plugin? #4894

    Sudar
    Keymaster

    Marking this thread as resolved due to inactivity. Feel free to post again if you still have any more questions.

  • November 8, 2015 at 20:13 in reply to: Deletes 0 posts #4893

    Sudar
    Keymaster
    This reply has been marked as private.
  • November 8, 2015 at 20:03 in reply to: Schedule deletion not available after purchase #4892

    Sudar
    Keymaster

    Marking this thread as resolved. Feel free to post again if you still have any more questions.

  • November 3, 2015 at 16:42 in reply to: Where is my plugin? #4860

    Sudar
    Keymaster

    Hello Dave,

    I am just following up with you to see if you need any other assistance.

    If you need any other assistance regarding your purchase then feel free to post it here.

  • October 31, 2015 at 20:21 in reply to: Posts older than – query re logic #4838

    Sudar
    Keymaster

    Hello Cam,

    Apologies for the delay in getting back to you on this.

    Are you still facing this issue? I just checked the logic that handles the deletion based on post created date and it seems to be working properly.

    Let me know if you are still facing this issue.

  • October 31, 2015 at 20:10 in reply to: Schedule deletion not available after purchase #4837

    Sudar
    Keymaster

    Hello Steven,

    Just wanted to check to see if you need any other assistance on this.

  • October 29, 2015 at 13:46 in reply to: Where is my plugin? #4821

    Sudar
    Keymaster
    This reply has been marked as private.
  • October 29, 2015 at 08:13 in reply to: Schedule deletion not available after purchase #4816

    Sudar
    Keymaster

    Hello Steven,

    I just found that you have already deleted the unwanted tags and reduced the count to just around 40.

    This has fixed the issue that you were facing earlier and all the components of Bulk Delete are loading properly now.

    Please try it again and let me know if you face any other issues.

  • October 28, 2015 at 21:38 in reply to: Schedule deletion not available after purchase #4808

    Sudar
    Keymaster

    Hello Steven,

    Thanks for giving me access to your server. I found the reason why the addon is not working properly in your server.

    There are different modules in my plugin and one of the module displays all the tags in your site. You have around 40,000 tags in your site and when Bulk Delete tries to display all the tags the server times out and the page is not fully loaded. Since the page is not fully loaded, the JavaScript that enables the addon is not able to load.

    Just give me a day and I will modify my plugin so that it doesn’t load all the tags when that module is not enabled. This should fix the issue that you are currently facing.

  • October 28, 2015 at 19:57 in reply to: Schedule deletion not available after purchase #4805

    Sudar
    Keymaster

    Hello Steven,

    Thanks for the screenshots. I need the screenshot of the JavaScript console to see if there are any JavaScript errors.

    To view the JavaScript errors, we have to open up JavaScript console. In Google chrome we can do it by going to the menu view -> Developer -> JavaScript Console.

    Alternatively you can also share the username and password for your WordPress site and I can check it myself.

  • October 28, 2015 at 08:33 in reply to: Schedule deletion not available after purchase #4787

    Sudar
    Keymaster

    Hello Steven,

    I have posted the system info as requested however …FYI – there is no “Bulk Delete Admin Page” identified. I do have

    My apologies. I meant any Bulk Delete page that is displayed in WordPress admin. Since you are having issue with deleting posts, please post the screenshot of the Bulk WP -> Delete Posts page, with Google Console open. That way I would be able to find out if there are any JavaScript errors that are caused by other plugins.

    Noticed you were/are an original developer of the product. Damn cool. Love the layout and functionality. Props

    Yes, I am and I am very glad that you like the plugin. Thanks 🙂

  • October 27, 2015 at 23:44 in reply to: Schedule deletion not available after purchase #4782

    Sudar
    Keymaster

    As I requested in the previous reply, please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome.

  • October 27, 2015 at 23:30 in reply to: Schedule deletion not available after purchase #4780

    Sudar
    Keymaster

    Hello Steven,

    I think there is some JavaScript error that is caused by some other plugin that is preventing the addons JavaScript from executing.

    Please post the screenshot of Bulk Delete admin page with the console enabled in Google Chrome. Also please post your system info. You can get it from Bulk WP -> System Info.

  • October 19, 2015 at 23:55 in reply to: Posts older than – query re logic #4687

    Sudar
    Keymaster

    Hello Cam,

    Usually the date on which the post was published would be used for this.

    But if that post type was created by another plugin, then they may try to override the db query which might affect this filter.

    Please let me know the post type from which you want to delete the posts and also the name of the plugin that creates these posts.

    Also attach the System info for your installation. You can get it from Bulk WP -> System Info.

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