Sudar

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Viewing 15 posts - 196 through 210 (of 375 total)
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  • in reply to: User + Category + Time #4616

    Sudar
    Keymaster

    Hello Adam,

    Finally I was able to sort out the issue with Paypal and have processed a full refund.

    The refund amount should have already gotten credited in your account.

    Thanks for your interest in my product. Hoping that you will get to use it some other time.

    Thanks.

  • in reply to: Deletes 0 posts #4582

    Sudar
    Keymaster

    Glad to know that it is working properly now.

    Using a SQL statement may be a good short term fix, but the directly using SQL query to delete posts is that it may not delete other dependencies of the post like post meta, inherited posts, revisions etc. which might cause problems in the long run.

    I am marking this as resolved for now. Feel free to reopen if needed.

  • in reply to: User + Category + Time #4580

    Sudar
    Keymaster

    Thanks, that’s deactivated now. I’d appreciate a refund if that’s ok with you.

    Funds from our paypal account was auto-widthdrawn (because of some legal restrictions in our country) and I am not able to add funds.

    I have raised a support ticket with Paypal regarding this.

    I will process the refund as soon as either Paypal resolves this ticket or I get more funds in my account through other sales.

    Apologies for the delay.

  • in reply to: Deletes 0 posts #4579

    Sudar
    Keymaster

    Apologies for the delay in responding.

    It looks like there was some compatibility issues with the types plugin, because of the way the post type was created.

    I just released v5.5.2 of the free Bulk Delete plugin with a compatibility fix for it. Kindly try it and let me know if you are still facing this issue.

  • in reply to: Just purchased and not working #4568

    Sudar
    Keymaster

    It is already done 🙂

    I just released v0.7 of the addon with the ability to delete unpublished posts.

    You will be able to get the update directly from your wp-admin.

    Feel free to reach out if you have any more questions.

  • in reply to: User + Category + Time #4559

    Sudar
    Keymaster

    Hello Adam,

    Sorry for taking so long to come back to you, I had to write scripts to do this job in a hurry and I completely forgot you had replied to me.

    Not a problem. I can understand that it might had been very busy for you if you had to do it in a hurry.

    It didn’t work for me and I would appreciate the refund

    I see that the license is still active. Please de-activate it and let me know whether you want the refund in store credit or actual refund itself.

    I will process it based on your preference.

    however I would also understand if you suspected that I was using it in the interim as I took so long to come back to you, so I’ll leave it up to you.

    That’s not a problem. I would prefer to have my customers happy rather then earning a little more 🙂

    If I might make a suggestion, could you perhaps use a paginated approach to the deletions, running in configurable batches with a page refresh to the next batch. This is how vBulletin handles bulk operations, for example.

    I have a Scheduler addon that does this. Basically it will use WordPress built-in cron to delete the posts based on a schedule.

    Even better if the script could be called from the command line, and left in screen. (Again, vBulletin does this, albeit for upgrades on large sites; also Piwik.)

    Thanks for the suggestion. WordPress has support for WP-Cli and I am planning to provide the ability to delete the posts from WP-Cli itself.

  • in reply to: Just purchased and not working #4558

    Sudar
    Keymaster

    Hello Jon,

    Unfortunately right now the “Bulk Delete Posts by Duplicate Title” addon can only delete posts that are in ‘publish’ status.

    If the ability to delete posts by ‘pending’ status is critical to you, then I can add that ability.

    Let me know if this is something that is critical to you.

  • in reply to: Deletes 0 posts #4536

    Sudar
    Keymaster

    Hello,

    You are trying to delete posts that are created more than 30 days ago. Are the posts in the photo category created more than 30 days ago?

    Also how is this post type created? Is it created using a plugin? If yes, then please let me know the name of the plugin. Sometime the plugins that creates the post types might prevent certain posts from getting queried.

    Please save the system information for you installation that can be accessed from Bulk WP -> System Info and attach it here.

  • in reply to: User + Category + Time #4425

    Sudar
    Keymaster

    Hello Adami,

    Right now it is not possible to combine post author and categories.

    Regarding the number of posts that you can delete, it is also limited by the amount of RAM present in your server. You can find the amount of RAM that is available to WordPress by going to Bulk WP -> System info.

    Also you can use the Scheduler addon automatically delete posts based on a schedule.

    Let me know if this will work for you. If not then I can process a full refund for you.

  • in reply to: Cant see plugin? #4267

    Sudar
    Keymaster

    Hello Adam,

    To delete Posts by User Role, you would need the Bulk Delete Posts by User Role addon.

    I looked at your order history and it seems you have bought only the “Bulk Delete from Trash” addon.


  • Sudar
    Keymaster

    Hello Kenan,

    This is there in my todo list. I will increase the priority on it and will get it done as soon as possible.

    I will post an update in this thread once it is done.

  • in reply to: Bulk Delete Users – Don't Know How to Update System Info #4226

    Sudar
    Keymaster

    Hello Michelle,

    The system info page available at “Bulk WP -> System Info” menu only displays the configuration information of your WordPress installation. To actually change the values of any of those configuration you may have to edit your configuration files. Depending on the configuration it would either be wp-config.php file or the php.ini file.

    To increase the amount of memory available to WordPress you have to add the following lines to your wp-config.php file.

    define( 'WP_MEMORY_LIMIT', '256M' );

    You can read more about from WordPress documentation.

    Also, your FAQs list of variables to change doesn’t exactly match any of the variables in the system info file… though there are several that I think they map to. Can you just please confirm the correct variable names to change to?

    The values that are displayed in the FAQ are the ones that needs to be modified in php.ini file. In your case you should be able to increase the amount of memory in WordPress by just modifying the wp-config.php file.

    Let me know if you still face any issues.

  • in reply to: License key doesn't work #4119

    Sudar
    Keymaster

    Hello John,

    Apologies for the issue that you are currently facing.

    I just checked your license status and it is active, so you shouldn’t face any issues in using the plugin.

    There might have been some network issue that happened while the license was getting activated that might be causing the display of “License not activated” message.

    Kindly try to de-activate your license and activate it again. If you are still facing the issue then please send your system info. You can get it from Bulk WP -> System Info

  • in reply to: Cannot Delete Custom Posts By Category #3992

    Sudar
    Keymaster

    Hello Don,

    Thanks for reporting this. I think “Delete Posts by Category” never updated categories based on post type selection, but I will check it.

    It was in my todo list to change the list of categories that are displayed based on the post type. I will increase the priority for that.

  • in reply to: can't enter data #3946

    Sudar
    Keymaster

    Hello Karen,

    Glad to know that your issue is fixed.

    Do reach out to me again if you face any issue related to the plugin or addon.

Viewing 15 posts - 196 through 210 (of 375 total)