[SudarKeymaster]

I checked the purchase link and can only assume I made a mistake. Forgive me.

No problem at all. Most of the addons have similar names and it can be confusing sometimes. I am trying to see if there is a way to improve the user experience regarding that.

The activation code you gave me for bulk-delete-scheduler-for-deleting-posts-by-content-0.1 doesn’t appear to work. Do you want me to purchase the add-on?

I have generated new license keys for you and have sent the email again. Please use the license keys from the latest email and let me know if you are still facing any issues with it.

[SudarKeymaster]

I have swapped the addon in the order. You should have gotten an email about it with links to download the new addon and license code. Let me know if you face any issues with it.

Can you kindly tell me which link you clicked to make the purchase. I checked the link in the admin UI and also the addon page at http://bulkwp.com/addons/bulk-delete-posts-by-content/ and both seem to be pointing to the correct url.

[SudarKeymaster]

Hello Michael,

We are very glad to know that you like our plugin.

The ability to schedule deletion of posts by content is available in the “Scheduler for deleting posts by content” addon available at http://bulkwp.com/addons/scheduler-for-deleting-posts-by-content/ but you seem to have bought the “Scheduler for deleting posts by status” addon available at http://bulkwp.com/addons/scheduler-for-deleting-posts-by-status/

There are separate schedulers for each functionality, but all sound similar 🙂

If you want I can swap the addon in your order number BWP-1257 so that you will get the right addon.

[SudarKeymaster]

Yeah, Windows hosting has issues with file permissions and moving to linux hosting should solve your issues.

When you delete a user the posts that belong to that particular user are mapped to the default user in WordPress. I think your account was the default one and that’s why I saw the posts in your name.

Let me know if you need any help regarding WordPress or my plugin.

[SudarKeymaster]

Thanks Rafael.

Let me know if you have any feedback about the addon.

[SudarKeymaster]

Hello Rafael,

Just wanted to check if you had a chance to look into the addon that I created for you.

Have a look at it and let me know if this is what you wanted.

[SudarKeymaster]

I just logged into your site and found that my plugin is already activated. So you don’t have to activate it again. Also the errors that were there earlier were all fixed.

But I found that some of the plugins are still outdated. Do you want me to update them as well?

Also do you want me to delete all the posts? There are about 5255 posts currently in your blog.

Regarding the spam posts, I found that all of them are posted in your user name. Are you using any automated plugin to create posts in your blog or you are manually publishing them?

[SudarKeymaster]

Yeah even I saw those error messages. As I said they are generally caused because of file system issues and need to be fixed at server level.

Where is your site hosted? I would need FTP or SSH access to your server to fix these issues. They can’t be done from WordPress admin console alone.

Once these issues are fixed, I can help you to use my plugin to delete the posts that you don’t require.

[SudarKeymaster]

Thanks for having trust in me and sharing credentials to your site. I logged into your site and found the reason why your browser was crashing.

I initially didn’t understand what you meant by browser crashing because my plugin wasn’t doing anything in the frontend. But when I logged into your site I found that there were lot of PHP errors and mainly because of a plugin called “Pretty link lite”. Since the server was continuously outputting these errors the browser was crashing. I went and disabled that plugin and you WordPress admin is not crashing any more. Also my plugin “Bulk Delete” was already active.

There are still some errors that I found in your site, mostly because of file permission. Where is your site hosted? You may want to contact your web hosting company to fix these issues.

Also I found that both your WordPress installation and a couple of plugins are out dated. You may have to update them to the latest version to keep your site safe.

My plugin is active now and you should be able to delete the posts. Let me know if you need any help regarding this.

Once again thank you for trusting me and sharing your credentials to your site with me. You can change the password if you want since I don’t need it again.

[SudarKeymaster]

I asked for your WordPress admin credentials so that I can help you debug the issue that you are facing and I had no other intention. It is fairly common for plugin authors to request access information to debug plugin issues, especially with self-hosted WordPress installations. But I can understand if you are not willing to share that information.

Anyways I can give you some pointers which you can use to debug the issue.

• Check your PHP error log. See if there are any error entires
• Make sure you are using the latest version of WordPress and my plugin. Also talk to your host to see if they are using the latest version of PHP and Mysql.
• If possible try to activate the plugin from a different computer, network and browser. Did you tried it in Google Chrome?
• Also if possible send me the screenshot of your crashed browser.

Let me know the answers to the above questions and I can try my best to help you. But without access to your WordPress admin, I am not sure if I can do much.

[SudarKeymaster]

Hello Ibrahim,

Would it be possible for you to give me access to your site?

Also make sure you mark the reply as private reply so that only both of us can see the credentials.

[SudarKeymaster]

Hello Ibrahim,

Is the browser crashing only when activating the bulk delete plugin? Are you able to activate other plugins properly without any issues?

Also how many posts are there in your site?

[SudarKeymaster]

Hello Rafael,

We have released the addon. Here are the links

The main addon – http://bulkwp.com/addons/bulk-delete-posts-by-user/
The scheduler addon – http://bulkwp.com/addons/scheduler-for-deleting-posts-by-user/

Please note that you would need at least v5.4.2 of the Bulk Delete plugin for this addon to work.

Try it out and let us know if you have any feedback.

[SudarKeymaster]

Hello Rafael,

Apologies for the delay. Just before the release we found an issue with the plugin and we had to postpone the release.

All the issues are fixed now and we are doing a final round of testing. If everything goes well then the addon will be released by tomorrow.

I will post an update here once that happens.

[SudarKeymaster]

I will be releasing it tomorrow. Will update this post with links once the addon is released.

[Author]

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