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I want to make it clear I used another free product and deleted more than 130 000 users in a few minutes with minimal effort. I didn’t have to restart a complicated set up procedure time and time again as with your plug-in. So don’t give me the lacking resources part thank you.
The “Bulk” plug-in takes considerably more resources to do what the other plug-in does. Granted the “Bulk” delete plug-in is more versatile as it’s not focused on just one type of data and can likely be more useful if you need to delete various types of data.
I maintain you shouldn’t call a plug-in that can’t delete many, many posts in one go something including “Bulk” (or be setup to do that). I could accept it if limitations were made clear already in the naming — like if you add “lite” to the name of the free plug-in for instance — and it was clear which paid-for product lifted what limitations.
You have chosen to make this far too obscure. Maybe this is because you think about these things from your perspective rather than from the user’s.
I don’t have time to look trough 10+ plug-ins and then get into each and every little difference and detail of variations of one like yours. Please guide potential customers better and make these things MORE CLEAR. OK?
I feel you waste everybody’s time unnecessarily by failing to provide central information to the user for no valid reasons. You seem to have a useful product, but the info on how to use and navigate your different products is also part of the whole experience. This is very unfortunate.
Calling a product that fulfills the “Bulk” part for “scheduling” is just not very consumer friendly and can turn potential customers off. And it did this time.
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This actually doesn’t make sense as scheduling isn’t the same as “bulk”. I didn’t ask for scheduling, just the ability to delete many users manually. That should have been obvious.
I’m sure this product is good for some uses, but even before you answered I had all erroneous users deleted with another free product that was many times faster for that task.
Maybe you should reserve “Bulk” for your paid for versions then. This dissuades me from looking closer at your other products. If there are specific limitations you should be more open about them and not play with user expectation like I feel you do.
Thanks anyway.
