[SudarKeymaster]

Hello Shaun,

I just checked our records and can confirm that your new expiry date is May 26, 2019.

You are seeing the old expiry date because we cache license information in your site till it is expired so that we don’t have to verify it at every request.

Once the next license request is made, the date will automatically refresh.

Please do reach out to us if that doesn’t happen.

[SudarKeymaster]

Hello,

The EDD team has taken over the support of the EDD Campaign Tracker add-on.

Please contact them at https://easydigitaldownloads.com/support/ for support.

[SudarKeymaster]

Hello Blue Wren,

Finally the issue with Paypal is resolved and I have processed full refund of the 2 orders (#BWP-2464 and #BWP-2468)

[SudarKeymaster]

Hello Blue Wren,

We are facing issues with Paypal while processing the refund for the orders.

We will process the refund as soon as the issue with Paypal is resolved.

[SudarKeymaster]

Hello Blue Wren,

Apologies for the delay in getting back to you.

I will process full refund of the following orders.
#BWP-2464 and #BWP-2468

[SudarKeymaster]

This reply has been marked as private.

[SudarKeymaster]

Hello Jozsef,

Yes that’s possible when you use our ‘Bulk Delete Posts by Custom Field’ add-on.

You would need the following add-ons

1) Bulk Delete Posts by Custom Field

2) Scheduler for Deleting Posts by Custom Field

[SudarKeymaster]

Hello David,

We are using WordPress built-in functions to delete the posts.

So it will remove all the meta data like post meta, taxonomy association, revisions etc.

The only things that will not be deleted is the attachments since it is possible that the attachment may be used with some other posts. This is also the default behaviour in WordPress.

We also provide another add-on called Bulk Delete Attachments that can be used to delete all attachments that are not attached to any post.

[SudarKeymaster]

Hello David,

I think there is some JavaScript error caused by some other plugin on that page which is preventing the scheduler from getting enabled.

Would it be possible for you to give me access to the site so that we can debug this issue further?

Thanks.

[SudarKeymaster]

Hello Geoffrey,

Sorry to hear about the issues that you are facing with our scheduler.

Looks like WP Cron is not getting triggered for whatever reason in your WordPress instance.

When you create a new schedule job, is it getting displayed in the Bulk WP -> Scheduled Job screen?

Where is the website hosted? Also check with your webhost whether they have disabled WP Cron.

[SudarKeymaster]

Hello Abdul,

When you use our plugin, it deletes posts from the WordPress database in your server.

[SudarKeymaster]

Hello Edd,

Glad to be of help.

I am going to mark this thread as resolved now. Feel free to reach out to us if you still have any questions.

[SudarKeymaster]

Hello Edd,

I have updated your order and swapped the add-ons and have resent the payment receipt with links to download the new add-on.

You can also download the new add-on by logging into your accounts page at https://bulkwp.com/account/

PS: I typically try to respond within an hour or two, but when you initially posted I was right it from of my Mac. So was able to reply to you right away 🙂

[SudarKeymaster]

Hello Edd,

Definitely.

Please let us know your order number and the add-on that you wanted and we will change your order.

[SudarKeymaster]

Hello Powell,

Can you please give me more details about what is happening?

Is the page getting fully loaded? Can you show me a screenshot?

[Author]

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