Please refund for addons bought in error

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This topic contains 3 replies, has 2 voices, and was last updated by Sudar 5 years, 12 months ago.

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April 30, 2018 at 15:38 #14970

Blue Wren
Participant

Hi Sudar,

I bought #BWP-2464, downloaded installed and activated this plugin for a client, however it was discovered this was the incorrect addon.
Next I bought #BWP-2468. I did not download this addon as again, I realised I had bought the wrong one.
I have since bought the correct addon in #BWP-2469. This has been installed and activated.

I’d be grateful if you could refund me for #BWP-2464 (now deactivated) and #BWP-2468 (never downloaded).

Many thanks,
Blue Wren.
May 3, 2018 at 18:35 #15002

Sudar
Keymaster

Hello Blue Wren,

Apologies for the delay in getting back to you.

I will process full refund of the following orders.
#BWP-2464 and #BWP-2468
May 4, 2018 at 11:33 #15003

Sudar
Keymaster

Hello Blue Wren,

We are facing issues with Paypal while processing the refund for the orders.

We will process the refund as soon as the issue with Paypal is resolved.
May 8, 2018 at 23:28 #15055

Sudar
Keymaster

Hello Blue Wren,

Finally the issue with Paypal is resolved and I have processed full refund of the 2 orders (#BWP-2464 and #BWP-2468)
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