Hello Karen,

Yes, this is very strange. This is the first time I am seeing such an issue.

I need the following details.

• Post the full screenshot of the page.
• Open the page in Chrome and then send me the screenshot of the console, so that I can see if there are any issues in JavaScript.
• Post your System Info. You can get it from Bulk WP -> System Info.

Hello Karen,

Thanks for sharing the system info and the full screenshot. It looks like some other plugin is generating a JavaScript error which is causing the JavaScript in my addon to fail.

By console, I meant the JavaScript console in Google Chrome. You can read more about it at https://developer.chrome.com/devtools/docs/console

Basically you can open it with by going to the menu View -> Developer -> JavaScript Console.

Once you click that it will open up the JavaScript console at the bottom of your screen. Refresh your page and if there are any JavaScript errors then they will be displayed in the console.

Please take a screenshot of the console and send it to me.

If you find it difficult and if you are willing to give me access to your WordPress admin area then I can check it out myself.

If you decide to give me access, you can paste the credentials in your reply and select the “Set as Private reply” option, just above the submit button so that only both of us can view it.

Hello Karen,

Thanks for me giving me access to your server.

I found the reason why the post type select dropdown is not working for in your server. It seems to be happening because of a bug in WooCommerce plugin. Here is the link to the ticket in WooCommerce plugin about this issue https://github.com/woothemes/woocommerce/pull/8123

They are going to fix it only in v2.5 of WooCommerce. But I am not going to wait for it but will be trying to add some code in my plugin to see if I can fix it.

Please wait for a couple of days and I will release an update to my plugin that will have an workaround for the WooCommerce issue.

I have also created a ticket with WooCommerce at https://github.com/woothemes/woocommerce/issues/8766

Meanwhile you can track the progress of this issue in my plugin at https://github.com/sudar/bulk-delete/issues/111

Hello Karen,

I just stepped out and so I missed all your previous posts.

I see that you have resolved the issue that you were facing, but here are my answers to some of your questions.

I am not currently using WooCommerce. Just testing it. If I disable it, can I continue?

Yes. And it seems you already got it working by disabling WooCommerce. Also I am working on a workaround. Once it is published you will be able to use WooCommerce without any issues.

If I schedule 20 an hour that might work?

Yes. Again I see that you got it working.

The problem appears to be that I set it for NOW and it was probably reading your time not mine. I reset it for a particular time and hopefully it will read my time zone.

My addon reads the time from your WordPress installation. Make sure correct timezone is configured in your WordPress installation. You can check it by going to Settings -> General -> Timezone.

Again I am sorry for not being late in responding to your questions but I am happy that you got everything to work properly.

In future if you face any issues again please don’t hesitate to contact us.

Hello Karen,

Not a problem at all.

Feel free to let me know if you face any issues again.

Hello Karen,

Let me log into your server to see what is happening.

What is your timezone and what is your blog’s timezone?

Hello Karen,

I finally found the reason why sometimes my plugin was deleting less than 15 posts.

The “Events Calendar” plugin is modifying the query so that whenever my plugin tries to retrieve posts that are of type “tribe_events” it only returns events that have not expired (active events). Because of which my plugin is able to delete only active events and not the expired ones.

I am currently working on a workaround for this that would by-pass this and will release an update in a day or two which will fix this.

I will post an update again once I have released it.

Hello Karen,

I just released v5.5.1 of the Bulk Delete plugin with the fix.

Kindly update the plugin and this should resolve the issue that you are having with the schedulers not deleting all the posts.

Hello Karen,

v5.5 will only delete “active” events and v5.5.1 will delete both “active” as well as “expired” events.

You have around 30k events and so it may increase your server load a bit. But I don’t think it would jump from 3 to 8.

I suspect the load is caused by your Mysql DB since it is not able to handle the huge number of rows.

See if it is possible to run the optimize command on your Mysql DB. This should fix the issue for you. Downgrading to v5.5 will not help if you want to delete “expired” events.

Hello Karen,

Glad to know that your issue is fixed.

Do reach out to me again if you face any issue related to the plugin or addon.