Blank White Page

[Nicholas PetersenParticipant]

Hello,

While attempting to delete posts by name, the resulting page was a blank white page. This has happened repeatedly.
There was no error log in the console.

I am using WordPress 4.0
Bulk Delete Version 5.4
Bulk Delete Posts by Title Addon Version 0.7.1

Thanks!

[SudarKeymaster]

I think your server is running out of memory. How much memory is available to PHP and WordPress in your server? You can find this information in the system info page at Bulk WP -> System Info.

Also how many posts are there in your installation?

[Nicholas PetersenParticipant]

That is possible. Here’s is what the system info is telling me:

WordPress Memory Limit: 40M
PHP Memory Limit: 256M

I have thousands of posts I’m trying to bulk delete with this name. If I need to increase the memory limit, how is this done?

Thanks!

[SudarKeymaster]

WordPress is getting only 40M of the 256M that is available to PHP.

Try to add the following line your wp-config.php file.

define( 'WP_MEMORY_LIMIT', '256M' );

[Nicholas PetersenParticipant]

I’ve gone ahead and done this, and I continue to get a blank white screen. I tried deleting a smaller number of posts (100) and once again got the blank white screen.

[SudarKeymaster]

I would like to have a look at your server to see what is the issue. Can you give me access to your WordPress admin pages?

Make sure you mark your replies as private so that your credentials are not visible to others.

[Nicholas PetersenParticipant]

This reply has been marked as private.

[Nicholas PetersenParticipant]

Hello!
Just wondering if there’s any update on this. Still having an issue.

Thanks!

[SudarKeymaster]

Hello Nicholas,

Our sincere apologies. This somehow fell through the crack.

Let me know based on what condition you were trying to delete the posts. Also can I try to delete the posts in your server using the above login information?

[Nicholas PetersenParticipant]

Absolutely!
The name of the post I’m trying to remove is
“3 Identical Services: 9am, 10:30am, Noon”

Thanks!

[SudarKeymaster]

I see that there are no published posts of “post” post type. There are only 167 drafts.

From which post type do you want to delete the post with title “3 Identical Services: 9am, 10:30am, Noon”?

Also can you give you me FTP access to your server so that I can access the php error log.

[Nicholas PetersenParticipant]

This reply has been marked as private.

[SudarKeymaster]

Hello Nicholas,

Okay that explains it. My addon can only delete posts from the built-in “post” post type, but you were trying to delete posts from the “events” post type.

If you can give me time till the end of this weekend, then I can add the ability to delete posts from any post type.

[Nicholas PetersenParticipant]

that would be great! Thanks!

[SudarKeymaster]

I am working on it and it should be done in a couple of days.

Will let you know once it is done.

[Nicholas PetersenParticipant]

Just following up to see the progress on this.
Please let me know.

Thanks!

[SudarKeymaster]

Hello Nicholas,

It’s done and I have updated the addon on your server.

You can now select the post type while deleting posts by title.

Since there are lot of posts in your server (greater than 200,000) don’t try to delete all the posts that match the title at once. Instead try to delete them in batches.

Once again thanks for giving access to your server for me to debug the issue and also my apologies for the delay.

Let me know if you have any more questions regarding it.

[SudarKeymaster]

Are you still facing any issues with the addon?

I am marking this thread as resolved. Feel free to post again if you still have any more questions.

[Author]

Posts