Delete "Feedback"

[Dallas StacyParticipant]

I have about 250000 spam messages under my feedback tab. Under the Bulk Delete plugin there is an option to “Bulk Delete Misc” I click on that and it shows “delete all contact form messages” and shows I have 250,621. When I delete them however, nothing is being deleted. I go back to the feedback page, and they are all still there. Suggestions?

• This topic was modified 7 years, 10 months ago by  Dallas Stacy.

[SudarKeymaster]

Hello Dallas,

Please give me the list of options that you choose while deleting the contact messages.

[Dallas StacyParticipant]

Here is a screenshot of the options I select. I have also tried it without using the “older than” setting, but have gotten the same result. Thank you.

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[SudarKeymaster]

Thanks for the screenshot.

Looks like you are deleting all contact messages that are older than a day. What is the date in the contact messages?

Can you post a screenshot of the first page of contact messages?

[Dallas StacyParticipant]

Here ya go, thanks.

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[SudarKeymaster]

Okay, the contact messages are definitely older than a day.

Can you also send me the System Info? You can find it from Bulk WP -> System Info.

[Dallas StacyParticipant]

Copy and Pasted below. I am curious, are these contact form messages? Because they don’t show up under my comments page, only my feedback page. Thank you for the help.

### Begin System Info ###

Multisite: No

SITE_URL: http://www.daveanddal.com
HOME_URL: http://www.daveanddal.com
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/602.3.12 (KHTML, like Gecko) Version/10.0.2 Safari/602.3.12

Permalink Structure: /%postname%/
Active Theme: Chunk 1.3.2
Registered Post types: post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, feedback
post publish=69, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=1, inherit=0, spam=0,
page publish=3, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, spam=0,
attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=31, spam=0,
revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=227, spam=0,
nav_menu_item publish=0, future=0, draft=15, pending=0, private=0, trash=0, auto-draft=0, inherit=0, spam=0,
custom_css publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, spam=0,
customize_changeset publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0, spam=0,
feedback publish=250621, future=0, draft=0, pending=0, private=0, trash=1, auto-draft=0, inherit=0, spam=0,

Bulk Delete Version: 5.5.4
WordPress Version: 4.7.1
PHP Version: 5.4.43
MySQL Version: 5.6.32
Web Server Info: Apache

WordPress Memory Limit: 40M
WordPress Max Limit: 256M
PHP Memory Limit: 256M

SAVEQUERIES: Not set
WP_DEBUG: Disabled
WP_SCRIPT_DEBUG: Not set

GMT Offset: -6

DISABLE_WP_CRON: Not set
WP_CRON_LOCK_TIMEOUT: 60
EMPTY_TRASH_DAYS: 30

PHP Safe Mode: No
PHP Upload Max Size: 64M
PHP Post Max Size: 64M
PHP Upload Max Filesize: 64M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

WP Table Prefix: wp_mvkx_

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.

ACTIVE PLUGINS:

Add to All: 1.2.1
AddToAny Share Buttons: 1.7.7
Akismet: 3.2
Bulk Delete: 5.5.4
Contact Form With Captcha: 1.6.2
Facebook Like Thumbnail: 0.4
Google Analytics Dashboard for WP: 4.9.5
Instagram Feed: 1.4.8
Jetpack by WordPress.com: 4.5
MOJO Marketplace: 1.0.5
Poll, Survey, Quiz & Form by OpinionStage: 16.9.0
Single Post Template: 1.4.4
SiteOrigin Widgets Bundle: 1.7.2
WordPress Importer: 0.6.3
WP-Polls: 2.73.2
WP Bulk Delete: 1.1.0

### End System Info ###

[SudarKeymaster]

Hello Dallas,

Thanks for giving me information. I was able to trace the issue to a bug in the plugin which I just fixed and released.

Please updated Bulk Delete to v5.5.5 which fixes the issue that you were facing.

[Author]

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