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This topic contains 5 replies, has 2 voices, and was last updated by 
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Hi,
We did a bulk delete of users using the criteria that the user had not logged in 0 days.
A pop up box asked if we wanted to delete 4,000 users. Before we even got a chance to click confirm, it refreshed and deleted all of our users.
What happened and how do I get these users back?
Thanks,
Meggan Spehar
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Hello Meggan,
The popup can be answered both by mouse and keyboard. It will continue even if you click the enter or space key in keyboard.
Unfortunately there is no way to retrieve users. The only way to retrieve users is to get them back from backup.
If you don’t have a backup then unfortunately there is no way to retrieve them back.
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The pop up said it was only going to delete about 4000 users, and it ended up deleting over 10,000 users . How does a discrepancy like that happen?
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Hello Meggan,
Our plugin won’t give the total number of users it is going to delete in the popup, since it can only find it dynamically while deleting.
The message that our plugin shows is just the following.
Are you sure you want to delete all the users from the selected user role?
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Ok, once we restore our users, what criteria should i select to not have all users deleted, just spam users.
Because I had chosen to delete users that had not logged on in 0 days, which was described as users who have never logged in.When you select what user roles you want to delete certain criteria, does it filter through those roles or just delete all of them?
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If you select both user roles and filter criteria then only users who belong to that user role(s) and satisfy the criteria will be deleted.
To delete users who have not logged in, you would need to have the simple login log plugin installed and activated.
The login information is taken from Simple Login Log plugin’s login log. If you have installed the Simple Login Log plugin only recently then you may not have any login logs for normal users as well.
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