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This addon is not working for me. I wanted to delete the non-attached images and it have removed several images (for example banners from sidebars y and more), so I want to cancel my license and a full refund.
Sorry, thanks. -
Hello Jordi,
Apologies for the issue that you faced.
This add-on deletes all images that are not attached to any post. If you are directly using the image url then they may get deleted.
Please give me your order number and then we will process a full refund.
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The order is #BWP-1839.
And the problem is that ti doesn’t work with Divi Builder and its shortcodes.
Thank you.
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Hello Jordi,
We tried making a full refund to your paypal account and it was rejected by paypal.
Does paypal allow refunds in your country?
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Hello Jordi,
Just got the confirmation from the accounts team that paypal resolved the issues and we were able to successfully do the refund.
The balance should already reflect in your paypal statement.
Kindly acknowledge the refund.
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