Hello Britney,
Sorry to know that you have issues with the license key.
I just checked and it seems your license key is still in “inactive” state and was not activated at all. Did you received any error message when you tried to activate the license, by entering the license key in the plugin?
If possible please give it one more try and if you are still facing the same issue, then please send us a screenshot and we will process a full refund.
Also the addon can work without the license. The license is needed only for auto-updates and support.