Unable to activate addon license – multisite config

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This topic contains 1 reply, has 2 voices, and was last updated by  Sudar 8 years, 6 months ago.

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  • June 26, 2016 at 05:43 #7259

    Dean Cleave-Smith
    Participant

    I have purchased an unlimited site license. When I try to activate the license i get the message;

    There was some problem in contacting our store to activate the license key for "Scheduler for Deleting Posts by Post Type" addon

    Can you please advise steps to diagnose, thanks.

  • June 26, 2016 at 09:01 #7260

    Sudar
    Keymaster

    Hello Dean,

    Is the site from which you are trying to activate this add-on behind intranet or some kind of firewall?

    We would also need the system info to debug this issue. You can find the debug information at Bulk WP -> System Info menu in your WordPress installation.

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