Won't delete

[Nate RippkeParticipant]

No option (by custom post types or by title) will delete. It seems like it is processing, but then says “0 posts were deleted”. I’ve turned off all plugins but this one, and still happening. Most recent version of WordPress installed.

[SudarKeymaster]

Hello Nate,

Please let us know the following details so that we can help you fix the issue.

• By which module are you trying to delete posts? I am assuming that you are using “Bulk Delete Posts by Title” module, since that is the addon that you bought. So let us know if that is the case.
• What are the options that you selected in that page. If possible also send a screenshot before you clicked the “Bulk Delete” button.
• Your system info. You can get it from Bulk WP -> System Info page.

[Nate RippkeParticipant]

Yes, I am trying to delete by Title. See attached screenshots.

Attachments:

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[SudarKeymaster]

Hello Nate,

I found the reason why it was not working for you. You are trying to delete posts from “Event” post type not from default “posts”.

Deleting from custom post types is not currently supported by the addon.

If you give me a day or two, then I can add the ability to delete posts from custom post types by title to the addon and release it.

[Nate RippkeParticipant]

Hello,

Thank you! Yes please add that ability for us. Our site is down/not working until we can delete these events. Thank you!

[SudarKeymaster]

Hello Nate,

I just released v0.8 of the addon that adds the ability to choose the post type from which posts can be deleted.

You will be able to update to this version directly from your WordPress admin itself.

Kindly update the base Bulk Delete plugin to v5.5 before updating the addon.

Let me know if you still face any issues regarding it.

[Nate RippkeParticipant]

Hello,

Thank you for the update. I still am unable to delete any Events using either the by custom post type or by title. It process and then says “0 posts were deleted”.

Can you please assist?

[SudarKeymaster]

Hello Nate,

Please send me your system info. You can get it from Bulk WP -> System info.

Also post screenshots (like the previous ones) of the settings that you are using to delete the posts.

[Nate RippkeParticipant]

### Begin System Info ###

Multisite: No

SITE_URL: http://crievehallpeople.com
HOME_URL: http://crievehallpeople.com
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/600.7.5 (KHTML, like Gecko) Version/8.0.7 Safari/600.7.5

Permalink Structure: /%postname%/
Active Theme: Crievehall 1.0
GMT Offset: -5

Registered Post types: post, page, attachment, revision, nav_menu_item, acf, tribe_events, tribe_venue, tribe_organizer
post publish=8, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=1, inherit=0,
page publish=8, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0,
attachment publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=41,
revision publish=0, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=150,
nav_menu_item publish=0, future=0, draft=9, pending=0, private=0, trash=0, auto-draft=0, inherit=0,
acf publish=5, future=0, draft=0, pending=0, private=0, trash=0, auto-draft=0, inherit=0,
tribe_events publish=26309, future=0, draft=0, pending=0, private=0, trash=2637, auto-draft=0, inherit=0,
tribe_venue publish=36, future=0, draft=10, pending=0, private=0, trash=0, auto-draft=0, inherit=0,
tribe_organizer publish=25, future=0, draft=17, pending=0, private=0, trash=0, auto-draft=0, inherit=0,

Bulk Delete Version: 5.5
WordPress Version: 4.2.3
PHP Version: 5.3.26
MySQL Version: 5.5.36
Web Server Info: Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6

WordPress Memory Limit: 40M
WordPress Max Limit: 256M
PHP Memory Limit: 256M

SAVEQUERIES: Not set
WP_DEBUG: Disabled
WP_SCRIPT_DEBUG: Not set
DISABLE_WP_CRON: Not set
EMPTY_TRASH_DAYS: 30

PHP Safe Mode: No
PHP Upload Max Size: 2M
PHP Post Max Size: 8M
PHP Upload Max Filesize: 2M
PHP Time Limit: 0
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: No

WP Table Prefix: Length: 3

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.

ACTIVE PLUGINS:

Advanced Custom Fields: 4.4.2
Advanced Custom Fields: Flexible Content Field: 1.1.1
Advanced Custom Fields: Options Page: 1.2.0
Advanced Custom Fields: Repeater Field: 1.1.1
Akismet: 3.1.3
Better Search Replace: 1.1.1
Bulk Delete: 5.5
Bulk Delete Posts by Title Addon: 0.7.1
Configure SMTP: 3.1
FirePHP / Firebug PHP Integration: 1.0.0
Gravity Forms: 1.9.11
Gravity Forms + Custom Post Types: 3.0.1
Gravity Forms – Placeholders add-on: 1.2.1
Gravity Forms MailChimp Add-On: 3.6
Gravity Forms PayPal Standard Add-On: 2.4
The Events Calendar: 3.10.1
The Events Calendar PRO: 3.8.1
WP Backup Plugin: 1.2
WP Mass Delete: 2.1
### End System Info ###

Attachments:

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[SudarKeymaster]

Hello Nate,

From the system info above

Bulk Delete Posts by Title Addon: 0.7.1

It seems you are still using the old version of the Bulk Delete Posts by Title Addon. The latest version of the addon is v0.8

Kindly update to the latest version and it should allow you to delete posts by title from the “Events” post type.

Let me know if you are still facing any issues with it.

[Nate RippkeParticipant]

Hi there, did the upgrade and still won’t delete. Can you please assist further?

[SudarKeymaster]

Hello Nate,

Will it be possible to get access to your WordPress installation?

If you choose to give me access, then please select private reply when you post it so that only both of us can see your post.

[Nate RippkeParticipant]

This reply has been marked as private.

[SudarKeymaster]

Hello Nate,

In your site the Events Calendar PRO plugin is out of date.

The events are created using this plugin and I am wondering whether the events are not getting deleted because of this.

Is there any reason why you have not updated that plugin yet?

[Nate RippkeParticipant]

Hello,

I’ve updated that plugin and still not working. Can you take a look?

[SudarKeymaster]

Hello Nate,

After a couple of hours of debugging, I finally found the reason why the “Events” are not getting deleted. The reason is that they are expired events.

The “The Events Calendar” plugin is modifying the query and preventing my plugin from querying for events if they have already expired.

I have to find a way to temporarily prevent “The Events Calendar” plugin from interfering with the db query that is made by my plugin so that the events can be deleted.

I am working on a fix for this and it will take me about 3-4 days since I have to collaborate with that plugin’s author as well.

Once I am able to fix it, I will update my addon and will let you know.

[Nate RippkeParticipant]

Hello,

Thank you so much for working on this issue! I will await your results. Thank you!

[SudarKeymaster]

Hello Nate,

Just a quick note to let you know that I have fixed this issue.

I am currently doing some final testing and will release the updated version of the plugin by Monday.

I will post an update here once I have released the update.

[SudarKeymaster]

Hello Nate,

I have released v5.5.1 of Bulk Delete plugin with the above fix.

Kindly update the plugin and let me know if you are still facing this issue.

[Nate RippkeParticipant]

Ok, thank you!

[Author]

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