Please refund for addons bought in error

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This topic contains 3 replies, has 2 voices, and was last updated by  Sudar 6 years, 7 months ago.

  • Author
    Posts
  • #14970

    Blue Wren
    Participant

    Hi Sudar,

    I bought #BWP-2464, downloaded installed and activated this plugin for a client, however it was discovered this was the incorrect addon.
    Next I bought #BWP-2468. I did not download this addon as again, I realised I had bought the wrong one.
    I have since bought the correct addon in #BWP-2469. This has been installed and activated.

    I’d be grateful if you could refund me for #BWP-2464 (now deactivated) and #BWP-2468 (never downloaded).

    Many thanks,
    Blue Wren.

  • #15002

    Sudar
    Keymaster

    Hello Blue Wren,

    Apologies for the delay in getting back to you.

    I will process full refund of the following orders.
    #BWP-2464 and #BWP-2468

  • #15003

    Sudar
    Keymaster

    Hello Blue Wren,

    We are facing issues with Paypal while processing the refund for the orders.

    We will process the refund as soon as the issue with Paypal is resolved.

  • #15055

    Sudar
    Keymaster

    Hello Blue Wren,

    Finally the issue with Paypal is resolved and I have processed full refund of the 2 orders (#BWP-2464 and #BWP-2468)

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